The benefits of Orderman

More of an edge from market leadership

The Orderman radio ordering system has one crucial advantage over competitive systems: it was specifically designed for the hospitality industry. Orderman is the only company in the entire world whose entire focus is on developing reliable, durable, secure and easy to use pay- and print-at-the-table POS terminals and handhelds. Orderman set the standard in terms of user friendliness and flexibility - standards that are often imitated but never bettered. We can confidently claim to be the market leader - and when you take a closer look at the hospitality industry, you'll share our confidence.


More success based on quality service

Throughout the catering sector, the problem is basically the same: too much rushing around, too little time. Twice a day in most cases: a shorter lunch period and a longer evening shift. Regardless of whether an eatery is large or small, the problem is exactly the same. This is where Orderman comes into play. Orderman handheld units simply make every establishment faster, more effective and more welcoming. In ice cream parlors, bars, coffee houses, cake shops, inns, pubs and restaurants, Orderman ensures mobility, speed, friendliness, competence and profitability.


More profit thanks to speed

As you might imagine, three or four missed beers or coffees in an average day soon add up to an uncomfortably high loss of revenue. For larger businesses with higher numbers of guests, the losses become even more serious. Worst of all, many business owners don't even realize how much extra revenue they’re giving up. The only answer is fast, reliable, fail-safe support for your serving staff: and that means Orderman.


More convenience through design

Ergonomics and lightness combined with extreme robustness and outdoor glare resistance: Orderman devices are specifically designed for the hospitlity industry in partnership with the world's leading display manufacturers. Orderman stands for good business and the ultimate in service.

More reliability through radio technology for professionals

Orderman works: Radio ordering demands reliability in all situations. Orderman uses the 433 MHz and 902 MHz (USA) bands, which deliver a key technical advantage.  In terms of penetration of solid walls, long range, minimal power consumption, interference/hacker resistance and maintenance-free operation, Orderman stands alone. WLAN and Bluetooth systems simply can't compete. Daily over 70,000 Orderman units transmit millions of orders to kitchens and bars – with total reliability.


All-inclusive, no-hassle warranties for up to 6 years

Orderman offers Care & Care Gold, an all-inclusive, no-hassle warranty, which covers all damages. If a defect does occur after several years, we'll not only replace the defective parts but also overhaul the product entirely, swapping out older parts and restoring the unit's appearance. With Orderman you will always be on the safe side, even after years of intense use.


The benefits in detail:

More sales, faster service, more satisfied customers

Orderman customers know that average turnover increases of 10% are a reality. The second an order is placed, it is transmitted to where it needs to be: the kitchen or the bar. Meanwhile the serving staff can stay where they need to be: with the guests. With more time to serve people, sales inevitably rise.

No waiting around at the till for waiters

Since point-of-sale functions are carried out using the actual hand-held Orderman unit; there's no longer any need to enter orders using a touch-screen terminal. As a result, more time can be devoted to serving the guests.  

Printing the bill at the table

Serving staff no longer need to leave the table to fetch the bill. Instead, the guest check is printed directly at the table from an Orderman hip printer. This saves even more time for the waiters and for the guests.

No mistakes with orders or cancellations

All orders and cancellations are agreed with the guest and immediately confirmed on the Orderman display. Communication errors are eliminated, which reduces the stress level for service personnel. Guests are happier too, because they always get exactly what they ordered.  Voiding, “comping” and splitting checks is easy and fast.

Less walking allows staff to concentrate on their job

Thanks to significant time savings, service staff can focus on sales. Walking is reduced by up to 40%, which means they can serve 25% more guests on average.

Smooth flow of communication between service staff and kitchen

A continual flow of incoming orders gives the kitchen a time benefit of around 6–10 minutes compared to conventional fixed tills.

Complete control system for all transactions using leading software solutions

Every transaction - from orders and cancellations to amendments - is logged in a journal, along with the time it was performed. Lost transactions are a thing of the past.

Different bill types and splitting

The guest specifies the type of bill required; all bills can be split as many ways as necessary.

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