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May 2019 Après ski with Orderman5

Staff at the Seiterhütte ski hut in the Austrian Alps keep operations running smoothly with the reliable Orderman system – for 15 hours a day.

The Seiterhütte ski hut located in the popular Austrian ski resort Schladming welcomes guests off the ski slopes all day long, from 9 am until midnight. With a restaurant seating 280, an après ski bar seating 100 and a huge outdoor terrace seating a whopping 600 customers, it is a challenge to keep everything running smoothly.

To lead a successful operation, a fast and reliable ordering system is just as essential as running water and electricity. For this reason, the Seiterhütte ski hut chose to go with a professional Orderman radio ordering system, tailored to their individual needs.

“The Orderman radio ordering system is 100% functional and reliable. Mobile phones using Wifi will never be as reliable as the Orderman radio”, says Markus Reiter, owner of the Seiterhütte ski hut.

Orderman channel partner Hogatron installed a total of nine Orderman5+ devices, nine belt printers, one Columbus800 POS, one Columbus500 POS, four Orderman5 dual chargers and five Base Station4’s. Both POS systems are running Eucasoft software by Itas. The Orderman5 mobile ordering devices are especially helpful when taking orders outside on the terrace. In combination with the belt printers, staff are able to provide faster service whilst saving time and energy by reducing walking distances. Further, the display on the Orderman5 can be read clearly, even in direct sunlight.

“The hardware components are perfectly in tune with each other and the entire work process runs much smoother – from ordering to billing. The Orderman5 devices as well as the POS systems are very user-friendly, completely reliable and extremely durable. Our guests are very satisfied because they now receive their food and drinks faster than before. All in all, switching to the Orderman system has led to significant increase in revenue and customer satisfaction”, Mr. Reiter adds.

Markus Reiter has a summer hut in the area, which is also equipped with an Orderman system.

March 2019 The unbeatable Orderman POS portfolio 2019

The right POS system for every restaurant business: The Orderman POS portfolio for 2019 leaves nothing to be desired.

Toward the end of last year Orderman launched a number of exciting new POS systems: With the new flagship Columbus900, the all-rounder NCR EX15 and the space-saving Orderman PX10, Orderman has created an especially attractive portfolio for its customers to start off the year 2019. This great choice of products makes Orderman the ideal solution for every restaurant business.

Those requiring high performance, unique design and extensive features will be more than satisfied with the Columbus900. The new flagship has plenty of power to meet the requirements of even the most demanding restaurant owner.

The all-rounder NCR EX15 offers the benefits of an Orderman system at a particularly customer-friendly price. Additionally, its versatile installation options allow for customized solutions.

The Orderman PX10 is the space-saver of the Orderman family. Slim, durable and versatile, this POS is perfectly suited for hospitality or retail businesses requiring a small footprint.

Each NCR Orderman POS has its specific benefits, but they all have one thing in common: they are high-quality premium products, built specifically for the restaurant industry. The durable components used guarantee an especially long service life. Further, the Columbus900 and the Orderman PX10 come with a 2-year all-in warranty, which can be extended for up to 6 years.

All NCR POS systems work seamlessly with our mobile ordering devices Orderman5 and Orderman7, providing you with a highly stable and customizable solution you can rely on.

December 2018 New to Orderman: Kitchen Monitors for Professionals

This perfect addition to the Orderman system makes restaurant workflows more efficient.

Orderman has expanded its portfolio for hospitality professionals! We now offer a high-end, purpose-built kitchen monitor by Cuisinno to complement our POS and radio ordering systems.

Specifically designed to facilitate team tasks in the demanding environment of a professional kitchen, the Cuisinno kitchen monitor offers a great number of advantages:

  • Ensure smooth communication between guests, waiters and the kitchen team, as data is exchanged with the POS system in real time.
  • Eliminate delays and misunderstandings due to noise, making restaurant operations more efficient.
  • Present orders visually to make it easier for individual team members to follow their respective tasks. This way, everyone can start preparing before the waiter has even returned to the kitchen.

All in all, the use of a high-end kitchen monitor reduces stress and misunderstandings amongst staff, facilitates an even workload and increases productivity.

Warranty: Cuisinno kitchen monitors are sold with a 1-year warranty, which can be extended to either 3 or 5 years.

Download the brochure.

For more information, contact an Orderman partner in your area.

November 2018 Orderman Partners at the “Alles fuer den Gast” Trade Fair

„Alles für den Gast” is the most popular trade fair for the restaurant and hospitality industry in the entire Danube, Alpine and Adriatic region.

With over 700 exhibitors spread out across 15 expo halls and some 46,000 attendees, this event is an outstanding opportunity to introduce new products, meet with international business partners and win new customers.

Here is a list of all partners representing Orderman at the “Alles für den Gast” trade fair:




APRO Kassensysteme GmbH



BHS Datensysteme GmbH



Eder EDV Organisations Ges.m.b.H



Ennstal IT GmbH



Enrico Giacomuzzi GmbH



GMS IT für Hotellerie&Gastronomie



Gewinnblick Kassensysteme Ebner



Linecker Kassensysteme & Hotelsoftware



NOVACOM Software GmbH



POSTRONIK Datensysteme GmbH & H S T Datensysteme



Rager & Partner/Viertl Computersysteme/Schnepf Computerkassen/Kitz Computer + Office GmbH



Repoint GmbH EDV-Beratung



Tipos Kassensysteme & Redl Gastrosystems



Trilex GmbH/Tipos West



W.E Blaschitz Computer-Dispensing-Systems



Your Profit - Mohamed R. Mohideen




We are looking forward to seeing you all there! Good luck to all partners taking part in the expo and thank you for representing Orderman.

July 2018 How Was Orderman Founded?

Orderman turns 25 this year! But how did the idea for radio ordering develop in the first place?

Salzburg, 1993. It is a hot summer evening in early August, and three young inventors – Alois, Franz and Gottfried – are seated in their favorite (overcrowded) beer garden. They are planning on joining forces to develop an innovative new product together. They aren’t sure what it will be yet, but they know they want to create something that will provide a real, unquestionable advantage. Something that will improve the world, even if it is just in a small way.

28°C make people thirsty... and impatient

Because it is hard to think clearly with a dry throat and an empty stomach, they signal their server Lena that they are ready to order. After a while she notices them, and they ask for their usual beers, along with a traditional farmer’s plate of cold cuts. None of them are aware at that point, that this particular order will lead to the founding of Orderman. The wait for their beers on this balmy summer evening seems unbearably long. It was this experience that served as inspiration for today’s renowned “radio ordering” solution...

Service Staff – Stressed and Overwhelmed

Twenty minutes for a beer? Sure, it’s peak time but service should be faster, right? The three men observe their server’s movements closely and quickly find the bottleneck – it's the server herself! She is totally overwhelmed, rushing from table to table, and doesn’t have a second to share orders with her colleagues behind the bar and in the kitchen. She dashes to table 1, scribbles the orders on a notepad, runs to table 2 and takes more orders, then guests at tables 3 and 4 wish to order as well. Under such stress, it takes her far too long to reach their table.In the 15 minutes of hectic running from one customer to the next, not a single order has reached the kitchen or bar yet. Only once Lena has entered the orders from all four tables in to the POS terminal, do the orders go to the kitchen and bar printers. Now her colleagues can finally get to work.

Eliminate Waiting Times!

The three inventors agree on one thing: They have to help overwhelmed Lena! If they could find a way to get her order to the bar and kitchen without delay, Lena would be less stressed and her guests would receive their beer and food without delay. This could be a product to match their taste: a world without unnecessarily long waits for orders. Lena and her fellow servers could then focus on the most important thing: making their customers happy!

From an Idea to Global Leader

That’s how the idea for radio ordering was born. The three founders quickly recorded their idea on a beer coaster and after a year of hard work and intense testing, they held the first Orderman prototype in their hands. And 25 years later? Today, NCR Orderman is the global market leader in radio ordering solutions, providing the hospitality business with a wide range of highly reliable, long-lasting handhelds and POS systems.

Lena’s daughter also works as a server – but instead of a notepad she uses the new Orderman5 – and she would never trade it in for anything else!

June 2018 Orderman7 drives efficient service

It is a challenge to get everything to the table on time, especially when many different items are ordered at once. For this reason, Iain Gallie, operations manager at Mezzidakia, chose the Orderman7.

Guests at Mezzidakia experience a great culinary journey through the eastern Mediterranean with every visit. The restaurant is the latest concept in a total of six popular Glasgow dining destinations. Located directly in the City Center, unmistakable flavors from Turkey, Morocco, Lebanon, Persia and Greece provide an excellent tapas-style menu.

To ensure every guest’s dining experience is perfect, the Operations Manager Iain Gallie decided to go with Orderman. Six Orderman7 handhelds with software created by ICR Touch were installed by our partner Alliance Till Systems, giving staff at the Mezzidakia the right tools to provide Mediterranean style hospitality at all times.

“Alongside an excellent menu, it is important to our guests that the food is brought to their table on time. This requires good service staff and the right tools to help them do their jobs. We were looking for a mobile ordering system that worked – but we definitely did not want a WiFi-based system. We tried a WiFi system in one of our other restaurants and it constantly crashed. At Alliance Till Systems, we trust the dealer and were given good advice. We are very happy that we chose the reliable Orderman Secure Radio system,” says Iain Gallie.

He also explains that the Orderman solution lets his service staff spend more time with the guests, because it is no longer necessary to enter orders at the till. The Orderman7’s durability and ease of use also make the solution a worthwhile investment in the long-term.

Click here for more information on the Orderman7.

March 2018 Orderman5 on tour in Europe

The Orderman5 has been touring the most important trade fairs in Germany, Spain, Italy and France.

The Orderman5 prototype had its premiere for the public in early February at the Intergastra trade show in Stuttgart. Here, attendees had the chance to handle and test out as many as 30 units at exhibitor booths.

Around the same time, the Hotel Riva Expo was held at Lake Garda, which has been one of the best attended trade shows for hospitality and professional catering in the European region for over 40 years. Here, our Italian colleagues presented visitors with the new Orderman5.  

In Spain, the Orderman5 was exhibited at two trade shows: at the H&T hotel and restaurant expo in Málaga and at Hospitality Innovation Planet in Madrid. Both trade shows are international gathering points for industry professionals interested in the latest hot topics and innovations.

The Orderman5 was also presented at two trade shows in France: the Agecotel show in Nice and the Salon Breizh in Rennes. At both expos, everything revolved around hotel, retail and cooperative hospitality. Visitors got an overview of the latest products, services and trends of tomorrow. Finally, the Orderman5 created a buzz at the EuroCIS trade show in Dusseldorf and at Internorga in Hamburg!

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