The benefits of Orderman
More of an edge from market leadership
More success based on quality service
Throughout the catering sector, the problem is basically the same: too much rushing around, too little time. Twice a day in most cases: a shorter lunch period and a longer evening shift. Regardless of whether an eatery is large or small, the problem is exactly the same. This is where Orderman comes into play. Orderman hand-held units simply make every establishment faster, more effective and more welcoming. In ice cream parlors, bars, coffee houses, cake shops, inns, pubs and restaurants, Orderman ensures mobility, speed, friendliness, competence and profitability.
More profit thanks to speed
As you might imagine, three or four missed beers or coffees in an average day soon add up to an uncomfortably high loss of revenue. For larger businesses with higher numbers of guests, the losses become even more serious. Worst of all, many business owners don't even realize how much extra revenue they’re giving up. The only answer is fast, reliable, fail-safe support for your serving staff: and that means Orderman.
More convenience through design
Ergonomics and lightness combined with extreme robustness and outdoor glare resistance: Orderman devices are specifically designed for the hospitlity industry in partnership with the world's leading display manufacturers. Orderman stands for good business and the ultimate in service.
More reliability through radio technology for professionals
Orderman works: Radio ordering demands reliability in all situations. Orderman uses the 433 MHz and 902 MHz (USA) bands, which deliver a key technical advantage. In terms of penetration of solid walls, long range, minimal power consumption, interference/hacker resistance and maintenance-free operation, Orderman stands alone. WLAN and Bluetooth systems simply can't compete. Daily over 70,000 Orderman units transmit millions of orders to kitchens and bars – with total reliability.
All-included, no-hassle warranties up to 6 years on many products
Orderman offers you with Care & Care Gold an all-included, no-hassle warranty. The warranty covers all damage, including wear and tear on parts. If a defect occurs after several years, we not only replace the defective parts but also overhaul the product entirely, swapping out older parts and restoring the unit's appearance. With Orderman you will be on the safe side, even after years of intensive use.
The benefits in detail:
More sales, faster service, more satisfied customers
Orderman customers know that average turnover increases of 10% are a reality. The second an order is placed, it is transmitted to where it needs to be: the kitchen or the bar. Meanwhile the serving staff can stay where they need to be: with the guests. With more time to serve people, sales inevitably rise.
No waiting around at the till for waiters
Since point-of-sale functions are carried out using the actual hand-held Orderman unit; there's no longer any need to enter orders using a touch-screen terminal. As a result, more time can be devoted to serving the guests.
Printing the bill at the table
Serving staff no longer need to leave the table to fetch the bill. Instead, the guest check is printed directly at the table from an Orderman hip printer. This saves even more time for the waiters and for the guests.
No mistakes with orders or cancellations
All orders and cancellations are agreed with the guest and immediately confirmed on the Orderman display. Communication errors are eliminated, which reduces the stress level for service personnel. Guests are happier too, because they always get exactly what they ordered. Voiding, “comping” and splitting checks is easy and fast.
Less walking allows staff to concentrate on their job
Thanks to significant time savings, service staff can focus on sales. Walking is reduced by up to 40%, which means they can serve 25% more guests on average.
Smooth flow of communication between service staff and kitchen
A continual flow of incoming orders gives the kitchen a time benefit of around 6–10 minutes compared to conventional fixed tills.
Complete control system for all transactions using leading software solutions
Every transaction - from orders and cancellations to amendments - is logged in a journal, along with the time it was performed. Lost transactions are a thing of the past.
Different bill types and splitting
The guest specifies the type of bill required; all bills can be split as many ways as necessary.